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Thoughts on the Bach Admission?

- - - - - shop bach gtr build nissan

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#41
tg07

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Great post Cicio and I agree with everything you wrote.

I was one of those that said I give him some credit for admitting his mistake. But don't take that as me respecting him or his business.

I appreciate the risk taken and time, money and heart/soul that the top shops have put into this platform. While so many on the other site cry GTR tax, I see it as you guys earning a return on massive investment. If it weren't for the top shops pushing the platform, I don't know if the GTR would even be around today.

I'm glad you shared your thoughts. Hope to be sending some business your way soon. 👍

Edited by tg07, 15 October 2017 - 10:10 AM.

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#42
Cicio@TSM

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Great post Cicio and I agree with everything you wrote.

I was one of those that said I give him some credit for admitting his mistake. But don't take that as me respecting him or his business.

I appreciate the risk taken and time, money and heart/soul that the top shops have put into this platform. While so many on the other site cry GTR tax, I see it as you guys earning a return on massive investment. If it weren't for the top shops pushing the platform, I don't know if the GTR would even be around today.

I'm glad you shared your thoughts. Hope to be sending some business your way soon.


Thanks brother. I too would have given credit if he would have done it without being forced.

I have / had nothing against him.. honestly don't know much about him ... but stuff like this pushes my buttons. I am probably too invested and emotional about this industry... I need a girlfriend lol

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#43
elf_cruiser

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Thanks brother. I too would have given credit if he would have done it without being forced.

I have / had nothing against him.. honestly don't know much about him ... but stuff like this pushes my buttons. I am probably too invested and emotional about this industry... I need a girlfriend lol


Careful...
Girlfriends turn into wives. Wives consume all available time and monetary resources, thereby resulting in a drastic reduction of personal GDP. Haha!
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#44
Tim

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I'll say that what bothers me most about it is the reply from the majority of the people on there.   The customer literally came in the post and said that he told Joe that if he didn't come clean about it he was going to out him.  Joe didn't do anything on his own accord, he only had a sudden case of conscious after he got caught red handed and then threatened.   He even said he continued to lie to the customer AFTER he showed up on the door step!  I mean that takes something special right there.   So how is that supposed to "earn someones respect" or "it takes a real man to admit his mistakes".  OMG give me a break. 
 
I work my ever loving ass off to stay in front of the curve in this industry and with my customers.  Sometimes I have to tell customers things that they don't want to hear, but I can promise I don't want to have to say them worse than they don't want to hear them... it is HARD.  Whether it is your fault or money or a supplier you just BE HONEST!!!   It is SO easy to be a cheat and take advantage at times and only the people who really have integrity won't take that opportunity.  
 
In my opinion this is a by product of the "cost of entry" to industry these days.   Social media  and the weight it seems to hold in our lives has made it so easy to just BAM.. become a shop!  It's complete BS and it is bad for the community.   90% of the shops in our industry would not stand a chance in business if it was 30 years ago.  They don't build anything, they don't race, they don't innovate, they don't push the envelop to better themselves and their product for their customers.  They simply troll social media and the forums for poor unsuspecting consumers that have been programed to look at all the wrong things when choosing a shop to work with.  I swear I could right a damn book on this.  
 
We need to go back to the marketing strategies of "Win on Sunday sell on Monday" that was the equalizer!   Aspects of the internet, paid advertising on social media, fancy videos... they have taken focus from what is real in this world of automobiles.   
 
Obviously that is the "gloom and doom" version.. there are positives from everything but it's just getting more and more frustration for the people out there pushing the envelop and sacrificing a great deal to do so.  
 
#end rant

and a great rant it is,so true!!!

Getting people to admit they were wrong now days is like asking somebody to cut off there Dick. When I was young one of the conversations I had with my dad that always stuck with me was,look somebody in the eye when talking to them,give a firm handshake and be honest. If people lie to you. You don’t want them in your life anyway.
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#45
thehelix112

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Careful...
Girlfriends turn into wives. Wives consume all available time and monetary resources, thereby resulting in a drastic reduction of personal GDP. Haha!

This. And then they make little versions of you and them and those suckers are even worse(I mean, better if she's reading this honey I love you).
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#46
thehelix112

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and a great rant it is,so true!!!

Getting people to admit they were wrong now days is like asking somebody to cut off there Dick. When I was young one of the conversations I had with my dad that always stuck with me was,look somebody in the eye when talking to them,give a firm handshake and be honest. If people lie to you. You don’t want them in your life anyway.

Good advice right there. Tis called integrity. Hard won, easily lost.

Dave
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#47
Tim

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True words

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#48
tjlazer

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In the new age of instant gratification and I want it now mentality!  This is what happens.  Everyone wants the car fixed/upgraded NOW because I have an event next week.  And shops are under pressure to deliver or risk losing business.  I say screw that shit!  Be up front and tell the customer the truth.  Sorry pal, your car is not going to get fixed in 5 days.  Get over it.  This is the real world!


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#49
OuLikeBlueGTRs

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In the new age of instant gratification and I want it now mentality!  This is what happens.  Everyone wants the car fixed/upgraded NOW because I have an event next week.  And shops are under pressure to deliver or risk losing business.  I say screw that shit!  Be up front and tell the customer the truth.  Sorry pal, your car is not going to get fixed in 5 days.  Get over it.  This is the real world!

 

Yup... I learned this lesson with my GT-R tested my patience tremendously now I got flat lied to about delivery, timeline, etc. where I'd prepared and waited patiently for the time I'd been promised my diva-ness got ramped up when it was apparent it was going to be 3-4 times longer.

 

I remember messaging John (Shep) looking to pick a fight cause it was very apparent it wasn't going to be ready in at least another 2 months, and he calmly explained to me that DSS was on backorder for everyone whether you had a 1.5 trans or a stage5 or AMS or tiny shop. Everyone was facing delays.

 

I remember sitting there like, well he just flat laid it out nicely and calmly and realistically and ended up feeling like a dick. Thats how it should be done, like you said you have good guys like Shep who tell it how it is no matter where you sit on the spending chart, and lying asses who just want the cash.



#50
Tim

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You want a honest answer...Easy just ask Shep,I ask him for advice all the time
Straight up good dude!!!
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#51
impreziv1

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You want a honest answer...Easy just ask Shep,I ask him for advice all the time
Straight up good dude!!!

Truth. Shep is the man. Helped me out tremendously.

#52
OMG RB 26

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Yup... I learned this lesson with my GT-R tested my patience tremendously now I got flat lied to about delivery, timeline, etc. where I'd prepared and waited patiently for the time I'd been promised my diva-ness got ramped up when it was apparent it was going to be 3-4 times longer.

 

I remember messaging John (Shep) looking to pick a fight cause it was very apparent it wasn't going to be ready in at least another 2 months, and he calmly explained to me that DSS was on backorder for everyone whether you had a 1.5 trans or a stage5 or AMS or tiny shop. Everyone was facing delays.

 

I remember sitting there like, well he just flat laid it out nicely and calmly and realistically and ended up feeling like a dick. Thats how it should be done, like you said you have good guys like Shep who tell it how it is no matter where you sit on the spending chart, and lying asses who just want the cash.

 

There is a bit of a difference between John's business and what Bach (or even myself) do. If John says sorry your transmission is #30 in the queue - you'll just wait because you want it done by him.

 

If Joe says I can't get that done in a week - most likely the customer will just go to someone who will tell him they can get it done in a week. And then you've possibly lost the customer forever. Is it worth over-extending your resources to retain a customer? Not really - but it is a difficult situation to be in. 

 

I've had plenty of times someone messages me asking "can you get this done by this weekend for a race, event, show..whatever" and I just have to decline because I don't want the stress or risk the quality of a job


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#53
Tim

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I want to add the guy that got Bach to apologize about this event Barry Berger has almost came to a resolution with him over it. I’m happy for him to get this situation resolved.
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#54
tg07

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Good to hear

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#55
impreziv1

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There is a bit of a difference between John's business and what Bach (or even myself) do. If John says sorry your transmission is #30 in the queue - you'll just wait because you want it done by him.

If Joe says I can't get that done in a week - most likely the customer will just go to someone who will tell him they can get it done in a week. And then you've possibly lost the customer forever. Is it worth over-extending your resources to retain a customer? Not really - but it is a difficult situation to be in.

I've had plenty of times someone messages me asking "can you get this done by this weekend for a race, event, show..whatever" and I just have to decline because I don't want the stress or risk the quality of a job

His problem isn't mismanagement of time or white lies, it is blatant theft.





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