This is an open message to Davin. I'm not going to post it on GTR-Life, and it's not even a thread on here.
I read your long diatribe last night. I don't know if it was penned while you were jetlagged but my only thought after reading it all was that you took the wrong turn at albuquerque.
As everyone is aware, as of last week, GT-R Life is cratering. People like me on the sideline are shaking their heads at the actions of your staff and last night it was compounded by the realization that egregious lapses exist within your organization. I won't go too long or in detail because I don't feel the need to rehash, but I don't think I'm alone in thinking that way.
1. People have been banned in the past couple days for posting publicly indexed information about GTR-Life. I saw it posted, I saw it deleted, and I saw the repercussion to the user. Somehow the act of posting this information was reprehensible enough and counter to the GTR-Life code of conduct to warrant a ban.
Yet, you yourself go on a rant, trying to dox former colleagues, digging up as much information , some of it private conversations, to justify your argument. Were you to apply the same litmus test to your behaviour, you would be erased from the board.
2. You completely dodge the catalyst for the recent exodus from GTR-Life. The action and juvenile approach to moderation by some new members of your team.
At one point, I was a moderator on GTR-Life. I can count the number of posts I deleted one one hand. (outside of spam bot posts). Those who have interacted with me as "Forum Moderator" because of their post received a courteous and polite PM explaining either what was wrong with their content, or the nature of a complaint of someone on the receiving end of a personal attack. Each time, the user was given the chance to clarify / edit / remove their post. This wasn't a "WARNING", but a mediation amongst cooler heads.
Moderation on a board can swing many ways. What's important, is that those in charge of MODERATION (the 'avoidance' of excess or extremes) be magnanimous in their oversight of a community in which they are entrusted to be arbiter of content.
Unfortunately, those who have not been entrusted with responsibility over other's property and welfare in real life, and have not had a chance to exert leadership tend to be the shittiest online moderator. That's something I should one day publish in JAMA! Instead, what you ended up is a moderation team that has put aside rationalization of thought and deem their actions to be above everyone else. I was disappointed by the sheer lack of empathy displayed by the moderation team , the condescending and belittling attitude. It's as if a couple of under-achieving nutcases were put in charge of after school detention. That or Amy's Baking Company is now in charge. I couldn't stop myself reading all the posts from the wannabe Batman mod in the voice of Goofy, that was the only way to make his verbal diarrhea comprehensible.
While it's 'just the internet', what you are trying to foster is a community, and members are entrusting you with the storage of their content for others to share into.
3. Conflict of interests
I laughed (and by that I mean that I exhaled a little bit more than usual through my nostrils while sitting in front of the computer) and then shook my head at your explanation and quasi-justification at having a vendor, and a shady one at that, as a Marketplace moderator.
In the same screen where you whine about the lack of transparency of another forum's ownership structure, you completely dismiss one of the most egregious conflict of interest on your site. An anonymous Marketplace moderator who's had numerous complaints wrt to his abusive verbal and moderating behaviour is revealed to be none other than the community's shady junkyard vendor. All this time, some members , including myself, wondered who it was. By hiding him behind a moderation role, it's not hard to see how GTR-Life was tacitly implicated in members getting ripped off by that same person. and you complain about lack of transaprency?
Let me break it down the most basic way:
Having a guy who rips off people in the "For Sale" section of the forum is the last person you want MODERATING the "For Sale" section of the forum.
This isn't a big ethical formulation that took me hours to come up with. The fact that your company is aware of the large # of complaints, and non-trivial $ under questionable transactions, and that your only course of action was to 'remove his vendor status' is mind boggling and implicates you and your company directly in the wrong doings of that individual. If anything, someone directly on your team is implicated in what appears to be fraud should be the recipient of very decisive actions. The same kind of action currently being misdirected to people posting Memes.
In the end though, you're free to do whatever you want to do with your company. It's yours (or whatever your equity is) to do whatever you want with. But members like me who have spent the better part of 5 years making it what it is don't have to agree with it either. As the saying goes: if you don't like it then get out.
And so I have taken my marbles and am going home. I no longer desire to have my content on GTR-Life and have therefore decided to remove myself and my contributions from your site.
I may be walking away from a forum, but I'm still a member of a GT-R community where I've made lifelong friends.
- Polivoks, Tim, ian.r and 19 others like this